Call Center Jobs in Dubai-UAE 2024 (with Salary Details)

In the rapidly developing cities of UAE, the demand for skilled communication professionals is on the rise, which is why we have the latest Call Center Jobs in Dubai. These roles are necessary for businesses aiming to strengthen customer service operations. Career opportunities in this sector include entry-level positions and management roles across various industries in Dubai, Abu Dhabi, and the UAE, including finance, tourism, and retail. The region values professionals who can manage customer inquiries effectively by ensuring a high level of satisfaction and maintaining the brand’s reputation.

The expanding customer service sector in the UAE also welcomes foreigners, such as Indians, who are looking to start their careers in a global environment. Both professionals and freshers interested in Call Center Jobs can take part in walk-in interviews at a number of international companies, which is a direct and efficient way to engage with potential employers. These events provide a fantastic opportunity for newcomers to demonstrate their communication and interaction skills on the spot. Therefore, to grow your technical skills in these highly modern cities of the Emirates, submit your application now.

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Job NameCall Center Jobs
Job LocationDubai, Sharjah, Abu Dhabi, & Across the UAE
Status of NationalitySelective
SalaryYou can discuss it with the interviewer
BenefitsIn accordance with Emirates labor law
Education RequirementsEquivalent Degree / Diploma Holders
Experience NeededRequired
Last Updated onJune 28th, 2024

Call Center Jobs in Dubai-Sharjah-Abu Dhabi-Ajman | Apply Online

Call Center Jobs in Dubai

Call Center – Job Description

The call center involves handling a high volume of incoming and outgoing calls with the primary aim of resolving customer inquiries, managing complaints, and facilitating transactions. Employees are expected to maintain professionalism and patience while interacting with customers. This ensures that each call is handled with care and efficiency. Responsibilities include accurate data entry of customer information, following up on client issues with timely solutions, and reporting issues of concern to the appropriate departments. These agents must also follow scripts and guidelines to provide consistent service and support company policies. Moreover, they are often tasked with selling products or services.

Walk in Interview for Call Center Jobs in Dubai

Walk-in Interviews for Call Center careers in the UAE is a common hiring practice that allows employers to meet a large number of candidates face-to-face in a short time frame. These events are usually advertised in advance by specifying the date, time, and venue. Candidates are expected to arrive with a copy of their resume, any relevant certificates, and sometimes a passport-size photo. During the interview, applicants should be prepared to discuss their experience and show their ability to communicate and react to typical call center scenarios. This process enables immediate feedback and often leads to on-the-spot job offers for successful candidates.

Requirements and Qualifications

For jobs in the call center, candidates need to demonstrate skills and qualifications designed to achieve customer service excellence. Employers typically look for individuals with a high school diploma or equivalent, though higher education may be preferred for advanced roles. The basic criteria for applying here include the following:

  1. Proficiency in English and Arabic is required, while multilingual skills are a plus.
  2. Strong communication and interpersonal skills.
  3. Basic computer literacy and typing skills are needed.
  4. Ability to handle stressful situations calmly and professionally.
  5. Experience in customer service or related field (preferred but not required).
  6. Flexible availability to accommodate different work shifts.

Salary Expectations

Salary expectations for Call Center positions vary, typically ranging from AED 3,000 to AED 6,000 per month, which depends on experience and specific roles within the sector. These roles also come with a variety of benefits that enhance the overall compensation package. A few of them are:

  • Competitive Pay
  • Health Insurance
  • Performance Bonuses
  • Transportation Allowance
  • Housing Allowance
  • Paid Holidays
  • Employee Discounts
  • Flexible Scheduling
  • Training Programs
  • Career Advancement Opportunities

How to Apply for Call Center Jobs in Dubai?

To simplify your application for Call Center Jobs in Dubai, our platform speeds up the process of finding and applying for openings. We gather the latest listings directly from LinkedIn to ensure you have access to a wide range of opportunities. Check out the steps below and start the process.

  1. Visit our “Available Jobs” section below to view the latest listings.
  2. Browse through the selection of postings.
  3. Click on the title that interests you to learn more about the position.
  4. Directly click on the provided link to transfer to the LinkedIn job listing.
  5. Ensure your profile is up-to-date before applying.
  6. Apply by clicking the ‘Easy Apply’ button on the job page.
  7. Follow the instructions to submit your application and any additional documents.
  8. Monitor your account for any communication regarding your application status.

Available Jobs for Call Center Jobs in Dubai (LATEST UPDATED)

Check out the latest call center openings listed below. Each opportunity is suited to motivated individuals seeking to enhance customer experiences. Act quickly to apply to join one of the UAE’s active call center teams.

Frequently Asked Questions – Call Center Jobs in Dubai

Are walk-in interviews available for Call Center Jobs in UAE?

Walk-in interviews for call centers are commonly conducted, especially in customer-intensive sectors like telecommunications and hospitality. These interviews offer a rapid hiring process, ideal for quickly filling positions that require immediate staffing.

Are part-time job opportunities available for Call Center in UAE?

Part-time call center opportunities are available, which appeals to those who need flexible working hours. These positions are perfect for students, homemakers, and those seeking additional income without full-time commitments.

Is Arabic language is mandatory for Call Center in UAE?

While proficiency in Arabic is highly beneficial for call centers in the UAE, it is not mandatory for all positions. Many businesses serve a large international clientele and primarily require strong English and Arabic communication skills.

 

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